Terms of Service

Effective Date: November 18, 2025
Company: Elev18 LLC
Website: elev18.com
Contact: hello@elev18.com

These Terms of Service (“Terms”) govern your use of the elev18.com website (“Site”) and any coaching, consulting, or advisory services provided by Elev18 LLC (“Elev18,” “we,” “us,” or “our”). By accessing or using the Site or engaging Elev18 LLC for services, you agree to be bound by these Terms.

1. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You may not interfere with the Site’s operation, security, or technical infrastructure; use automated tools to scrape or extract content; or copy or distribute Site content without permission.

2. No Legal, Medical, Tax, or Financial Advice

All content and services provided by Elev18 LLC are for informational, strategic, and professional development purposes only. Elev18 LLC does not provide legal, tax, medical, mental health, investment, or financial advice. You are responsible for obtaining appropriate professional guidance where needed.

3. Coaching and Consulting Services

A. Scope of Services

Elev18 LLC will perform services using reasonable professional skill and care, consistent with the scope outlined in your proposal, engagement letter, or written agreement.

B. Client Responsibilities

Clients agree to provide timely information, materials, and feedback; ensure the accuracy of all information shared; and participate actively in coaching or consulting engagements. Delays caused by the client may impact timelines or deliverables.

C. Intellectual Property Rights

1. Client Ownership of Deliverables
All deliverables and work product created specifically for the client become the client’s property upon full payment.

2. Elev18 LLC Pre-Existing IP
Elev18 LLC retains ownership of all proprietary frameworks, templates, tools, methodologies, and background intellectual property. Clients receive a nonexclusive, nontransferable, internal-use license only to any pre-existing IP included within deliverables.

3. No Transfer of Background IP
These Terms do not transfer ownership of Elev18 LLC’s proprietary intellectual property.

D. Use of Client Name, Logo & Testimonials

Client grants Elev18 LLC a perpetual, worldwide, royalty-free, nonexclusive license to use the client’s name, logo, testimonials, and anonymized or non-anonymized results in marketing materials, the website, presentations, and promotional content. Clients may request removal at any time.

E. Confidentiality

Both parties agree to maintain the confidentiality of all nonpublic information exchanged during the engagement. Confidential information does not include information already public, independently developed, lawfully obtained from a third party, or required to be disclosed by law (with notice where permitted).

F. Use of Note-Taking Technologies & AI Tools 

Clients acknowledge and agree that Elev18 LLC may use secure, enterprise-grade note-taking tools, transcription tools, and AI-assisted software to enhance session effectiveness and provide accurate follow-ups. These tools may aid with summaries, recall, insight tracking, or materials preparation. All client information remains confidential and is not used to train public AI models. Technologies used apply enterprise-grade security standards, including encryption and limited-access controls. Clients may opt out of specific tools with written notice, understanding that certain features may not be available.

G. No Guarantee of Results 

Elev18 LLC does not guarantee any specific outcomes from coaching or consulting services. This includes but is not limited to revenue growth, lead generation, employee performance changes, behavioral changes, promotions, or business results. Outcomes depend on client decisions, participation, and external factors.

H. Payment Terms & Non-Refundable Services

Unless otherwise specified in writing, all invoices are due upon receipt. All service fees are non-refundable, whether fully delivered, partially delivered, or unused. Elev18 LLC may pause services for past-due payments.

I. Independent Contractor

Elev18 LLC is an independent contractor and not an employee, partner, or agent of the client.

J. Termination (30-Day Notice)

Either party may terminate services with 30 days’ written notice. Upon termination, the client must pay for all work performed through the effective date. Elev18 LLC will deliver all completed deliverables that have been paid for. All licenses remain subject to full payment.

4. Third-Party Links

The Site may contain links to third-party websites. Elev18 LLC is not responsible for the content, security, or privacy practices of third-party sites.

5. Intellectual Property (Site Content)

All content on the Site, including text, images, graphics, videos, and downloadable materials, is owned by Elev18 LLC or its licensors. You may not reproduce or distribute Site content without written permission.

6. User Submissions

Any messages, inquiries, or content submitted through the Site may be used to respond or provide services. Personal information is handled according to the Privacy Policy.

7. Disclaimers

The Site and services are provided “as is” and “as available,” without any warranties, express or implied. Elev18 LLC disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of Liability

To the fullest extent permitted by law, Elev18 LLC is not liable for indirect, incidental, special, or consequential damages; loss of data, revenue, or profits; or outcomes related to client decisions based on coaching or consulting services. If liability cannot be fully disclaimed, Elev18 LLC’s total liability is limited to the greater of $100 or the amount paid by the client for services.

9. Indemnification

You agree to indemnify and hold harmless Elev18 LLC from any claims, damages, losses, liabilities, or expenses arising out of your use of the Site or services, your violation of these Terms, or your decisions or actions based on coaching or consulting recommendations.

10. California Users

California residents have rights under the CCPA and CPRA. Elev18 LLC does not sell or share personal data. Please refer to the Privacy Policy for a full description of California consumer rights.

11. Governing Law

These Terms are governed by the laws of the State of New York. Any disputes must be resolved in state or federal courts located in New York County, New York.

12. Changes to These Terms

We may update or modify these Terms from time to time. Continued use of the Site or services after any updates constitutes acceptance of the revised Terms.

13. Contact Us

For questions about these Terms, contact:

Elev18 LLC
hello@elev18.com